shoshop.pl
Easy Returns — No Stress
We want you to feel confident with every purchase.
If something isn’t right, you can return your order within 14 days of delivery — no questions asked.
How to Return
- Send us an email at
– artursheiderov@gmail.com - Include your order number
- Ship the product back to:
Artur Sheiderov shoshop.pl
Wierzbięcice 38/1
61-568 Poznań
Poland
Refunds
Once we receive your return, we’ll process your refund within 14 days.
- Refunds are sent using the same payment method
- We may wait until we receive the item or proof of return
Important
To be eligible for a return:
- the product must be unused
- in original packaging
- in perfect condition
– Return shipping cost is covered by the customer
Non-returnable items
For hygiene and safety reasons, we do not accept returns of:
- opened cosmetic products
- gels, gel polishes, nail products after opening
Complaints & Defects
If your product is damaged or defective — don’t worry.
Contact us at:
📧 artursheiderov@gmail.com
You have the right to:
- request a replacement
- request a repair
- request a refund (if applicable)
All complaints are handled within 14 days.
Our Promise
We stand behind our products and care about your experience.
If anything goes wrong — we will make it right.